Delivery & Freight
Delivery & Freight Policy
We offer $7 postage for South Island purchases, and $10 for North Island purchases. However, if you item is oversize or heavy then additional freight will be required, this is noted in the product information - items will not be sent until the correct shipping price is paid for. Delivery charges are in New Zealand dollars and include GST, cover packaging, delivery and insurance. We recommend if you wish to purchase an oversized item that you contact us first so we can obtain a quote for postage.
We support delivery of all of our products anywhere in New Zealand; however some isolated regions may require additional delivery time. If this is the case for your area we will notify you of this prior to processing your order. We do deliver outside New Zealand; however freight will be quoted on an as order basis.
The anticipated delivery time will be within 3-5 working days unless an item ordered is out of stock, bulky, or you have provided a rural delivery address. In this case you will be notified of the expected additional delay.
The delivery company used is dependent on your delivery location and the size of the items ordered.
Delivery days are Monday to Friday. Excludes public holidays.
Once your order is dispatched, a tracking number will be emailed to you.
Up The Garden Path is a small store - our in-store and online customers are shopping from the same stock. If an item in our physical store is purchased and sold at the same time an online order for the item is placed, then the online item may be unfortunately unavailable. In this case, we will contact you as soon as possible to discuss the options.